LoadingLoadingLoadingThese terms govern your use of Joinue. By using our platform, you agree to these conditions.
Joinue is operated by Joinue LLC, an Arizona limited liability company (“Joinue,” “we,” “us,” or “our”). These Terms of Service (“Terms”) are a binding agreement between you and Joinue LLC, and they govern your use of the Joinue website, mobile apps, and related services (together, the “Service”).
By creating an account or using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.
Please read Section 15 (Disclaimers), Section 16 (Limitation of Liability) and Section 18 (Dispute Resolution and Arbitration) carefully. They limit what we are responsible for, and Section 18 requires most disputes to be resolved by individual arbitration rather than in court, unless you opt out within 30 days.
You must be at least 18 years old (or older, where your country sets a higher minimum) to use Joinue. When you create an account, you confirm that you meet this age requirement.
Joinue is not for anyone under 18. If we find that an account belongs to someone under 18, we will close it. You can report an account from the person’s profile, or tell us at privacy@joinue.com.
We ask for your date of birth when you sign up so we can check this, so please enter it correctly. You can correct it once yourself in Settings, under Privacy.
If you’re creating an account on behalf of a business or organization, you confirm you have authority to do so, and “you” in these Terms means both you and that organization.
You may not use the Service if we have previously terminated your account, or if you are barred from doing so under applicable law (including US export control and sanctions rules).
You’re responsible for your account activity and for keeping your login secure.
Don’t impersonate others, use fake identities, or violate laws with your account.
Joinue may remove or suspend accounts that violate these terms.
You may use Joinue for lawful, personal, or business purposes in line with the acceptable-use rules in these Terms.
You may not:
Joinue provides messaging features to help users coordinate events and communicate. By using these features, you agree to communicate respectfully and lawfully.
Prohibited messaging content includes:
We reserve the right to review reported content and take action including content removal, warnings, temporary suspension, or permanent account termination based on severity and pattern of violations.
Zero tolerance: There is no tolerance for objectionable content or abusive behavior on Joinue. When you report objectionable content or an abusive user, we will review the report and remove the content and eject the user where appropriate within 24 hours. You can report a person, a message, or an event, and you can block any user, using the tools throughout the app.
Your responsibility: If you encounter content that violates these terms, you should report it using the in-app reporting feature. Reports help us maintain a safe community.
Our rights: We may (but are not obligated to) monitor, review, or analyze messages and content for safety and compliance purposes. We may use automated tools to detect potential violations.
Data retention: Messages and content may be retained for a reasonable period to investigate reports, comply with legal obligations, or enforce these terms, even after deletion from your view.
False reports: Submitting false or malicious reports to harass other users is a violation of these terms and may result in action against your account.
We may suspend or terminate your account at our discretion for violations of these terms, including but not limited to:
Account termination may be immediate for severe violations. We are not required to provide advance notice or explanation, though we will generally attempt to do so when reasonable.
Leaving: You may stop using Joinue at any time, and you can export your data and delete your account yourself from Settings.
What happens after: When your account ends, your right to use the Service ends with it. Content you shared with others (a message in a group conversation, an event you hosted) may remain visible to them, attributed to a deleted user, as described in our Privacy Policy. The sections listed in Section 22 (Survival) continue to apply.
Joinue does not organize, host, verify, or guarantee any event. Events, venues, listings, trips, and groups on Joinue are created and run by users and third parties. We are not responsible for the accuracy, safety, legality, quality, or outcome of any of them.
We do not screen, background-check, or verify hosts, attendees, venues, or any other user. We are not a party to any plan, meeting, or arrangement you make with another user, whether it started on Joinue or not.
You use Joinue, and meet people through it, at your own risk. Meeting people in person and attending events carries real risk of injury, loss, illness, property damage, and worse. You assume that risk. Use your own judgment, take normal precautions, meet in public when meeting someone new, and tell someone where you are going.
To the fullest extent permitted by law, you release Joinue LLC and its owner, members, and personnel from any and all claims, demands, damages, losses, and liabilities of every kind, known or unknown, arising out of or in any way connected with your interactions with other users or third parties, or with any event, venue, trip, meeting, or transaction you learn about or arrange through the Service.
If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You waive any comparable law of another jurisdiction.
If you have a dispute with another user, you pursue it with that user, not with us. We encourage you to report inappropriate content or behavior, and we may help where we reasonably can.
Using Joinue. Joinue is currently free to use. If we introduce paid features, we will describe the price and terms before you buy, and those terms become part of these Terms.
Donations. If you choose to support Joinue financially, your payment is processed by our payment processor (Stripe), which handles your card details directly. Donations are voluntary and non-refundable except where required by law. Joinue LLC is a for-profit company, not a tax-exempt charitable organization, so donations are not tax-deductible charitable contributions.
Money between users. Joinue never holds, transmits, escrows, collects, or processes funds between users. Trip budgets, deposits, shared costs, and who-owes-what tallies are planning and record-keeping tools only: they are your notes, not a payment. Peer payment handles you add (such as Venmo or Cash App) are simply displayed to people you choose to share them with.
Any actual settlement happens directly between you and the other person on a service we do not operate. Joinue is not a bank, money transmitter, payment processor, escrow agent, or party to those transactions, and we have no responsibility for a payment that is not made, is made in the wrong amount, is sent to the wrong person, or is later disputed.
Paid events and tickets. A host may charge for an event using their own arrangements outside Joinue. Those charges, refunds, and cancellations are between you and the host. We are not responsible for them.
Our Privacy Policy explains how we handle data.
We use your data to provide event discovery features. We do not sell personal data.
By using Joinue, you consent to data use as described in our privacy policy.
You retain ownership of any content you create or upload to Joinue, including events, messages, photos, and profile information.
By posting content on Joinue, you grant us a limited, non-exclusive, royalty-free, worldwide license to:
This license exists only to operate and improve Joinue. We will not sell your content or use it for advertising without your explicit permission.
You are responsible for the content you post, and you confirm you have the rights to post it and to grant this license.
When you delete content or your account, we will remove it from public view. Some content may be retained in backups or as required for legal compliance, but will not be actively used.
We welcome ideas, suggestions, and bug reports, and we would rather hear them than not. If you send us feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation, attribution, or compensation to you. Please don’t send us anything you consider confidential or want to be paid for.
We respect intellectual property rights and expect you to do the same. Don’t post content you don’t have the right to share.
If you believe content on Joinue infringes your copyright, send a notice to our designated copyright agent at legal@joinue.com, or by mail to Copyright Agent, Joinue LLC, 3441 E Edgemont Street, Tucson, AZ 85716, United States. This is the same agent and address registered with the U.S. Copyright Office (registration DMCA-1079485); the two are kept identical on purpose, so a notice reaches us whichever one you found first. Your notice must include:
We remove infringing material promptly, and we may disable or terminate the accounts of repeat infringers. If your content was removed and you believe that was a mistake, you may send a counter-notice to the same address with the material identified, your contact information, and a statement, under penalty of perjury, that you have a good-faith belief it was removed by mistake.
Joinue shows content from and links out to services we don’t control: maps and place data, weather forecasts, GIF search, music services, venue and ticketing websites, payment apps, and pages other users link to. We don’t endorse them and we are not responsible for their content, accuracy, availability, or practices.
When you use a third-party service through Joinue, that service’s own terms and privacy policy apply to your use of it. Your mobile carrier’s rates and terms also apply to data and messages.
We work hard to keep Joinue running well, but we can’t promise it will be perfect. We don’t guarantee the Service will be error-free, always online, secure against every attack, or that it will meet every expectation. We may modify, suspend, or discontinue any part of the Service at any time.
The service, and all content and features in it, are provided “as is” and “as available,” without warranty of any kind. To the fullest extent permitted by law, Joinue LLC disclaims all warranties, express, implied, and statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and quiet enjoyment, and any warranties arising from a course of dealing or usage of trade.
We make no warranty that the service will be uninterrupted, timely, secure, or error-free, that any defect will be corrected, or that any content, event listing, venue detail, recommendation, or user information on the service is accurate, complete, or reliable.
Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. In that case, any implied warranty is limited to the shortest period allowed by law.
To the fullest extent permitted by law, Joinue LLC and its owner, members, managers, personnel, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to these Terms or your use of the service, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability for all claims relating to these Terms or the service will not exceed the greater of (a) one hundred US dollars ($100) or (b) the total amount you paid us in the twelve months before the event giving rise to the claim.
These limits apply to every theory of liability (contract, warranty, negligence, strict liability, statute, or otherwise), and they apply to claims arising from events, meetings, injuries, property damage, lost data, service outages, and the acts or omissions of other users and third parties.
You use the Service at your own risk, especially when attending events or meeting people. These limits are an essential part of the agreement between us, and they apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.
You agree to indemnify, defend, and hold harmless Joinue LLC and its owner, members, and personnel from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) resulting from:
We may take over the defense of any matter subject to this section at your expense, and you agree to cooperate with us if we do. You won’t settle anything that imposes an obligation on us without our written consent.
This section requires most disputes to be resolved by individual, binding arbitration instead of in court, and it waives your right to a jury trial and to participate in a class action. You may opt out within 30 days, as described below.
Talk to us first. Before starting an arbitration or a lawsuit, you agree to email us at legal@joinue.com describing the dispute and what you want, and to try to resolve it informally for at least 30 days. Most problems can be sorted out this way, and we genuinely prefer it.
Agreement to arbitrate. If we can’t resolve it informally, you and Joinue LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. Judgment on the award may be entered in any court with jurisdiction.
How it works. Arbitration is less formal than a lawsuit, uses a neutral arbitrator instead of a judge or jury, and allows more limited discovery. Unless you and the arbitrator agree otherwise, the arbitration will be conducted by written submissions, telephone, or video, or in person in the county where you live. The AAA rules govern how fees are allocated.
What is excluded. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or other equitable relief in court to protect intellectual property or to stop unauthorized access to or misuse of the Service. Nothing here prevents you from reporting a matter to a government agency.
Class action and jury waiver. You and Joinue agree that any dispute will be brought only in an individual capacity. You waive your right to a jury trial and your right to participate in a class action, class-wide arbitration, private attorney general action, or any other consolidated or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any representative proceeding.
Coordinated claims. If 25 or more similar claims are filed against Joinue by or with the help of the same counsel, the claims will be arbitrated in sequential batches of no more than 25, with the parties cooperating in good faith on the batching so filing fees stay proportionate. Any limitations period is tolled for claims awaiting their batch.
How to opt out. You can decline this arbitration agreement. Email legal@joinue.com with your account email and the words “arbitration opt-out” within 30 days of first accepting these Terms. Opting out affects nothing else: your account and the rest of these Terms are unchanged, and we will not hold it against you.
Severability and survival. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, and the rest of this section still applies to everything else. This section survives the end of your account and of these Terms.
These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict of law principles.
For any dispute not subject to arbitration, you and Joinue agree to the exclusive jurisdiction and venue of the state and federal courts located in Pima County, Arizona, and each of us waives any objection to that venue.
If you use the Joinue mobile app, the following applies in addition to everything above.
We may update these Terms from time to time.
Continued use of the platform after changes means you accept the new terms.
For material changes we will give you notice in the app or by email before they take effect, and where the change is significant we may ask you to accept it before you keep using Joinue. If you don’t agree to a change, stop using the Service and delete your account.
Survival. Sections 8 (Events, Other Users, and Assumption of Risk), 9 (Payments), 11 (User Content License), 12 (Feedback), 15 (Disclaimers), 16 (Limitation of Liability), 17 (Indemnity), 18 (Dispute Resolution and Arbitration), 19 (Governing Law) and 22 (General Terms) survive termination of your account or of these Terms.
Assignment. You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms freely, including in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our assets.
Entire agreement. These Terms, together with our Privacy Policy and any additional terms you agree to for a specific feature, are the entire agreement between you and Joinue about the Service, and they replace any earlier agreement or understanding on the subject.
No waiver. If we don’t enforce a provision of these Terms right away, we haven’t given up the right to enforce it later.
Severability. If any provision of these Terms is found to be unenforceable or invalid by a court or arbitrator, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Force majeure. We are not liable for any failure or delay caused by something outside our reasonable control, including natural disasters, war, civil unrest, labor disputes, government action, network or power failures, and outages at the hosting, payment, or delivery providers we depend on.
Notices. We may send you notices by email to the address on your account, or in the app. You send us notices, including legal ones, at legal@joinue.com, or by mail to Joinue LLC, PO Box 40441, Tucson, AZ 85717, United States.
Relationship. These Terms don’t create a partnership, joint venture, employment, or agency relationship between you and Joinue. Section headings are for convenience only.
Questions or concerns about these terms?
Email us at legal@joinue.com, or write to us at:
Joinue LLC
PO Box 40441
Tucson, AZ 85717
United States
Last updated: September 10, 2026
