Terms of Service

Joinue is operated by Joinue LLC, an Arizona limited liability company (“Joinue,” “we,” “us,” or “our”). These Terms of Service (“Terms”) are a binding agreement between you and Joinue LLC, and they govern your use of the Joinue website, mobile apps, and related services (together, the “Service”).

By creating an account or using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.

Please read Section 15 (Disclaimers), Section 16 (Limitation of Liability) and Section 18 (Dispute Resolution and Arbitration) carefully. They limit what we are responsible for, and Section 18 requires most disputes to be resolved by individual arbitration rather than in court, unless you opt out within 30 days.

You must be at least 18 years old (or older, where your country sets a higher minimum) to use Joinue. When you create an account, you confirm that you meet this age requirement.

Joinue is not for anyone under 18. If we find that an account belongs to someone under 18, we will close it. You can report an account from the person’s profile, or tell us at privacy@joinue.com.

We ask for your date of birth when you sign up so we can check this, so please enter it truthfully. Giving a false date of birth breaks these Terms. If you made a mistake, you can correct it once yourself in Settings, under Privacy.

If you’re creating an account on behalf of a business or organization, you confirm you have authority to do so, and “you” in these Terms means both you and that organization.

You may not use the Service if we have previously terminated your account, or if you are barred from doing so under applicable law (including US export control and sanctions rules).

You’re responsible for everything that happens under your account, and for keeping your login secure. Use a password you don’t use anywhere else, and turn on two-factor authentication in Settings.

Keep your account details accurate and current, including your email address and phone number. That is how we reach you about your account, and how the people you make plans with know they have the right person.

Don’t share your login or let anyone else use your account. If you think someone has your password or has gotten into your account, change it and tell us at legal@joinue.com right away.

One account per person. You may not sell, rent, or transfer your account or your handle to anyone else. If you end up with more than one account, we may merge them into one or close the duplicate.

Don’t impersonate anyone, use a fake identity, or break the law with your account. Section 4 sets out the rules in full, and Section 7 covers what happens when they are broken.

These rules apply everywhere on Joinue: profiles and handles, posts, comments, messages and group chats, photos and videos, events, trips, plans, Spaces, and venue and performer pages. A private message or a members-only Space is not exempt. They also apply to how you treat the people you meet through Joinue.

You may use Joinue for lawful, personal, or business purposes in line with these rules.

Content. You may not post, send, or share:

• Hate speech, or content that attacks or demeans people for their race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, age, disability, or serious illness
• Threats, harassment, bullying, intimidation, blackmail, or sextortion, or encouraging others to target someone
• Content that promotes or glorifies violence, terrorism, or violent extremism
• Content that promotes or glorifies self-harm, suicide, or eating disorders. Talking about your own struggles, or supporting someone through theirs, is fine
• False information likely to get someone physically hurt, or to keep people from voting or taking part in an election
• Sexually explicit content, or sexual content sent to someone who didn't ask for it
• Intimate images of anyone without their consent, including fakes or edits made to look like a real person
• Spam, scams, phishing, pyramid or multi-level marketing schemes, or other fraud
• Content that is illegal, or that arranges illegal activity, including the sale of drugs, weapons, or other regulated goods, human trafficking, or paying for sex
• Another person's private information without their consent, such as a home address, phone number, precise location, or financial or medical details
• Content that infringes someone else's copyright, trademark, or other rights (see Section 13)

Children. Content that sexualizes, exploits, or endangers a minor is never allowed on Joinue, in any form, including drawings, edited images, and AI-generated images. We remove it, close the accounts involved, and report apparent child sexual exploitation to the National Center for Missing & Exploited Children (NCMEC), which works with law enforcement.

Identity. You may not:

• Impersonate a person, business, venue, performer, or organization, or misrepresent your connection to one
• Use a fake identity, or give a false date of birth
• Take or hold a handle in order to sell it, to keep it from the person or business it belongs to, or to pass yourself off as someone else

We may reclaim or change a handle that does any of these things, or that infringes someone’s trademark.

Safety. You may not:

• Stalk, track, or follow anyone, including by using flares, RSVPs, guest lists, or photos to find out where someone is or will be
• Keep contacting someone who has blocked you or asked you to stop, whether directly, from another account, through someone else, or with an invitation
• Use Joinue to find someone in person in order to confront, intimidate, or harm them

Off Joinue. What you do in person counts too. We may take action against your account for harassment, threats, violence, or sexual misconduct at an event, trip, or meetup arranged through Joinue, or toward someone you met here, even when none of it happened in the app. We may rely on credible reports from other users, or on information from law enforcement, in deciding.

The platform. You may not:

• Interfere with the platform's operation, or get around any security measure, rate limit, access control, limit on invitations or messages, or privacy setting (such as a hidden guest list)
• Attempt to hack, reverse-engineer, or scrape Joinue
• Use bots, crawlers, or automated tools to collect data from the Service, or use anything you collect from Joinue to train a machine-learning or AI model
• Create fake activity, such as extra accounts, fake RSVPs or check-ins, or coordinated likes and follows, to inflate an event, a page, or anyone's Gravity
• Resell, redistribute, or commercially exploit Joinue content or user data
• Copy other people's information from Joinue (from a guest list, a Space, or a profile) to contact them outside Joinue, unless you already had it or they made it public
• Send unsolicited commercial messages to other users

We may review reported content and act on it, including removing content, issuing a warning, temporarily suspending an account, or terminating it permanently, depending on how severe the violation is and whether it is part of a pattern. Section 6 explains how reporting and review work, and Section 7 covers suspension and termination.

Hosting. When you host an event, organize a trip, or start a plan in Align, you are responsible for it. You agree that:

• What you say about it is accurate, including what it is, when and where it happens, who is running it, and whether it costs anything
• It is what it says it is, and not a cover for something else, such as a sales pitch, recruiting for a business or scheme, or a way to collect people's contact details
• You have the right to hold it where you say it will happen, and you follow the laws that apply to it, including rules on permits, capacity, alcohol, and age limits
• You keep it up to date, and you cancel it on Joinue if it is no longer happening

Inviting people who aren’t on Joinue. Some features let you invite someone by text message or email, or add their phone number or email address to a plan. When you do, Joinue sends that person a message at your request. You confirm that:

• You know the person, and they would expect to hear from you about this
• You have their permission to give us their phone number or email address for that purpose
• You won't use invitations to advertise, promote a business, or reach people you don't know

We may limit or turn off invitations for an account that misuses them. Anyone who gets a text from Joinue can reply STOP to stop further texts, as described on our messaging page.

Venue, performer, and business pages. Claim or manage a page only if you are authorized to represent that venue, act, or business. Don’t list a venue, performer, or organization as hosting, performing at, or sponsoring something unless they have agreed to it. If we find that someone isn’t authorized, we may remove their claim or their access to the page, or transfer the page to someone who is.

Listings we compile. Most of the venues, performers, and recurring nights on Joinue are compiled from public sources (venue websites and calendars, ticketing sites, and other public listings) rather than submitted by the people they name. A listing is a factual directory entry. It is not a claim that the venue, act, or organization uses Joinue, endorses it, or is affiliated with us, and we don’t present it as one.

We can’t guarantee a listing is accurate or current, and we don’t gather anything private about the people we list. If a listing is about you or your business, you can claim the page and run it yourself, or email privacy@joinue.com and we will correct it or take it down. You don’t need a Joinue account to ask, and we will never charge you to be removed.

Contributing to the catalog. Some people help build that catalog by adding or correcting venues, performers, and recurring nights in their area. If you do, you confirm that what you add is accurate as far as you know and that you have the right to share it, and you agree that it becomes part of the catalog: we may edit it, keep it, and keep showing it after you stop contributing or close your account. Contributor access is something we grant, and we can withdraw it at any time.

Spaces. If you run a Space, you can set rules for it and moderate it. Those rules add to these Terms and never replace them. Space owners, admins, and moderators are members of the community, not Joinue staff, and they don’t act on our behalf. We may remove content or members from a Space, or remove the Space itself, when something breaks these Terms, even if the Space’s own rules allow it.

Zero tolerance: There is no tolerance for objectionable content or abusive behavior on Joinue. When you report objectionable content or an abusive user, we will review the report and remove the content and eject the user where appropriate within 24 hours. You can report a person, a message, a post, a comment, a photo, an event, or a trip, and you can block any user, using the tools throughout the app.

Your responsibility: If you encounter content that violates these terms, you should report it using the in-app reporting feature. Reports help us maintain a safe community.

What we screen, and what we don’t: Content that reaches past an audience you chose is screened automatically as you post it, by an outside moderation service. That covers messages in a shared conversation tied to an event, Space, or trip, messages to a venue or performer page, public posts on your gallery, and comments on a post that a visitor to a page can read. Private direct messages and group chats, posts you limited to your connections, and posts inside a private Space are not sent to that automated screening. Our Privacy Policy describes it in full.

Our rights: We may, but are not obligated to, review any content on Joinue when it is reported, when automated screening flags it, or when we reasonably need to for safety, security, legal, or enforcement reasons. We may also check content against databases of known illegal material where the law requires it. Nothing here obliges us to monitor the Service, and not acting on something at the time is not a waiver of our right to act on it later.

Data retention: Messages and content may be retained for a reasonable period to investigate reports, comply with legal obligations, or enforce these terms, even after deletion from your view.

False reports: Submitting false or malicious reports to harass other users is a violation of these terms and may result in action against your account.

We may suspend or terminate your account at our discretion for violations of these terms, including but not limited to:

• Repeated violations after warnings
• Severe single violations (threats, illegal content, harassment)
• Attempts to circumvent moderation or bans
• Creating multiple accounts to evade suspension

Account termination may be immediate for severe violations. We are not required to provide advance notice or explanation, though we will generally attempt to do so when reasonable.

Ending it for other reasons. We may also suspend or end your account, or stop offering the Service or any part of it, for reasons that have nothing to do with anything you did: because we have to for legal or security reasons, because we stop operating where you are, or because we shut the Service down. Where we reasonably can, we will give you notice first so you can export your data, and where the law requires notice, we will give it.

Accounts nobody uses. We may close an account that nobody has signed in to for two years or more. We will email you at least 30 days before we do, so you can sign in to keep it, or export your data first.

Leaving: You may stop using Joinue at any time, and you can export your data and delete your account yourself from Settings.

What happens after: When your account ends, your right to use the Service ends with it. Content you shared with others (a message in a group conversation, an event you hosted) may remain visible to them, attributed to a deleted user, as described in our Privacy Policy. The sections listed in Section 22 (Survival) continue to apply.

Joinue does not organize, host, verify, or guarantee any event. Events, venues, listings, trails and other outdoor places, trips, and groups on Joinue are created and run by users and third parties, or compiled from public sources. We are not responsible for the accuracy, safety, legality, quality, or outcome of any of them.

We do not screen, background-check, or verify hosts, attendees, venues, or any other user. We are not a party to any plan, meeting, or arrangement you make with another user, whether it started on Joinue or not.

You use Joinue, and meet people through it, at your own risk. Meeting people in person and attending events carries real risk of injury, loss, illness, property damage, and worse. You assume that risk. Use your own judgment, take normal precautions, meet in public when meeting someone new, and tell someone where you are going.

Outdoor places and activities. Joinue lists trails, parks, and other outdoor spots, and shows things like difficulty, distance, hours, and a weather forecast. Any of it can be wrong, out of date, or missing something that matters, and conditions outdoors change fast. Hiking, climbing, paddling, riding, swimming, and simply being outdoors carry serious risk, including of injury and death. Check with the land manager or another current, authoritative source before you go, take what you need, know your own limits, and understand that the risk is yours.

To the fullest extent permitted by law, you release Joinue LLC and its owner, members, and personnel from any and all claims, demands, damages, losses, and liabilities of every kind, known or unknown, arising out of or in any way connected with your interactions with other users or third parties, or with any event, venue, trip, meeting, outdoor activity, trail, place, or transaction you learn about or arrange through the Service.

If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You waive any comparable law of another jurisdiction.

If you have a dispute with another user, you pursue it with that user, not with us. We encourage you to report inappropriate content or behavior, and we may help where we reasonably can.

Using Joinue. Joinue is currently free to use. If we introduce paid features, we will describe the price and terms before you buy, and those terms become part of these Terms.

Subscriptions. A paid plan renews automatically at the price and interval shown when you bought it, until you cancel. You cancel in the subscription settings of the app store you bought it through, or from the link we give you if you bought it from us. Deleting the app does not cancel it. When you cancel, the plan stays active until the end of the period you already paid for. If we change a plan’s price, we will tell you before the new price applies, and you can cancel before it does. Fees are not refundable and are not prorated, except where the law or the app store you bought through says otherwise.

Donations. If you choose to support Joinue financially, your payment is processed by our payment processor (Stripe), which handles your card details directly. Donations are voluntary and non-refundable except where required by law. Joinue LLC is a for-profit company, not a tax-exempt charitable organization, so donations are not tax-deductible charitable contributions.

Money between users. Joinue never holds, transmits, escrows, collects, or processes funds between users. Trip budgets, deposits, shared costs, and who-owes-what tallies are planning and record-keeping tools only: they are your notes, not a payment. Peer payment handles you add (such as Venmo or Cash App) are simply displayed to people you choose to share them with.

Any actual settlement happens directly between you and the other person on a service we do not operate. Joinue is not a bank, money transmitter, payment processor, escrow agent, or party to those transactions, and we have no responsibility for a payment that is not made, is made in the wrong amount, is sent to the wrong person, or is later disputed.

Paid events and tickets. A host may charge for an event using their own arrangements outside Joinue. Those charges, refunds, and cancellations are between you and the host. We are not responsible for them.

Our Privacy Policy explains what we collect, why, which providers process it for us, and what control you have over it. It is part of these Terms, and by using Joinue you agree to it.

We do not sell your personal data, we do not share it with advertisers or data brokers, and we do not use it to track you across other sites. You can export your data or delete your account yourself, at any time, in Settings.

When we share information outside Joinue. Apart from the service providers named in the Privacy Policy, there are four situations in which we may disclose information about you or your content:

• When the law requires it, or in response to a valid legal request such as a subpoena, court order, or search warrant. Where we are allowed to tell you, and telling you would not defeat the purpose of the request, we try to.
• When we believe in good faith that it is necessary to prevent death or serious physical harm to someone. In an emergency we may share what is needed with emergency responders or law enforcement without waiting for legal process.
• To report apparent child sexual exploitation to the National Center for Missing & Exploited Children (NCMEC), as Section 4 describes and as US law requires. NCMEC shares those reports with law enforcement.
• To investigate a report, enforce these Terms, protect the rights, safety, or property of Joinue, our users, or the public, or bring or defend a legal claim.

If the business changes hands. If Joinue is acquired or merged, reorganizes, or sells all or part of its assets, information about you may transfer as part of that. The buyer will be bound by the Privacy Policy in force at the time unless you agree to something else, and we will let you know if Joinue changes hands.

You keep ownership of everything you create or upload to Joinue, including events, posts, comments, messages, photos, videos, and your profile. We claim no ownership of any of it.

To put it in front of the people you meant it for, we need your permission to handle the file. So by posting content on Joinue you grant Joinue LLC a non-exclusive, royalty-free, worldwide, sublicensable, transferable license to host, store, cache, back up, reproduce, adapt, re-encode, resize, crop, and otherwise prepare your content for delivery, and to publish, publicly display, and publicly perform it, for these purposes and no others:

• Showing it to the audience you chose, on the surfaces you posted it to
• Making the versions delivery needs: thumbnails, previews, compressed copies, and the blurred placeholder that loads before a photo does
• Including it in notifications, emails, and texts about the thing you posted it to
• Building the preview card when a link to it is shared. If what you posted is public, that card is public too: it can be shown to people who are not on Joinue, and cached by search engines, chat apps, and social networks we don't control
• Storing it in backups, and keeping it as long as we need to for safety, an active report or investigation, or the law
• Producing aggregated, de-identified insight that describes groups of people and never you, as the Privacy Policy describes

The limits on that license. It exists for the purposes above and nothing else. We will not sell your content, use it in advertising, or license it to anyone for their own purposes without asking you first. We do not use your content to train artificial intelligence or machine-learning models, and we do not let anyone else use it for that: the moderation service we rely on classifies what it is sent and does not train on it. Where we sublicense, it is only to the providers who host, deliver, and back up the Service for us, and only so they can do that.

You are responsible for the content you post. You confirm that you have the rights to post it and to grant this license, and that doing so breaks nobody else’s rights and no law. That includes photos and videos of other people: don’t post someone who has asked you not to.

When you delete something. Deleting content removes it from Joinue, and deleting your account removes your profile and the content that is yours alone. Two things outlive that, both described in Section 7 and in our Privacy Policy. A copy you shared with someone else (a message in a group conversation, a photo in a shared album, an event you hosted) stays with them, shown as from a deleted user. And a copy may remain in an encrypted backup until that backup rotates out, or be kept longer where it is part of an active report or where the law requires it. We stop using deleted content for anything else, and a preview card another service has already cached is outside our control.

We welcome ideas, suggestions, and bug reports, and we would rather hear them than not. If you send us feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation, attribution, or compensation to you. Please don’t send us anything you consider confidential or want to be paid for.

We respect intellectual property rights and expect you to do the same. Don’t post content you don’t have the right to share.

If you believe content on Joinue infringes your copyright, send a notice to our designated copyright agent at legal@joinue.com, or by mail to Copyright Agent, Joinue LLC, 3601 E. 34th Street, Tucson, AZ 85713, United States. This is the same agent and address registered with the U.S. Copyright Office (registration DMCA-1079485); the two are kept identical on purpose, so a notice reaches us whichever one you found first. Your notice must include:

• Your physical or electronic signature
• Identification of the copyrighted work you claim was infringed
• Identification of the infringing material and where it is on Joinue (a link is best)
• Your name, address, phone number, and email
• A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act on the owner's behalf

Sending a notice that turns out to be wrong. Under 17 U.S.C. § 512(f), anyone who knowingly misrepresents that material is infringing can be liable for the damages and legal costs that misrepresentation causes. Please be sure before you send one.

Repeat infringers. We remove infringing material promptly on a valid notice, and we keep a record of the notices we act on. We have adopted, and we reasonably implement, a policy of terminating in appropriate circumstances the accounts of users who repeatedly infringe copyright.

Counter-notice. If your content was removed and you believe that was a mistake or a misidentification, you may send a counter-notice to the same agent and address. To be effective under 17 U.S.C. § 512(g)(3), it has to include:

• Your physical or electronic signature
• Identification of the material that was removed, and where it appeared before it was removed
• A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification
• Your name, address, and phone number
• A statement that you consent to the jurisdiction of the Federal District Court for the judicial district your address is in, or, if your address is outside the United States, for any judicial district in which Joinue LLC may be found
• A statement that you will accept service of process from the person who sent the original notice, or from that person's agent

If we receive a valid counter-notice, we may send a copy to whoever filed the original notice and tell them we will restore the material in 10 to 14 business days, unless they first let us know they have filed an action seeking a court order to stop you.

Joinue shows content from and links out to services we don’t control: maps and place data, weather forecasts, GIF search, music services, venue and ticketing websites, payment apps, and pages other users link to. We don’t endorse them and we are not responsible for their content, accuracy, availability, or practices. Where our own catalog of venues and events comes from is explained on Where our listings come from.

When you use a third-party service through Joinue, that service’s own terms and privacy policy apply to your use of it. Your mobile carrier’s rates and terms also apply to data and messages.

We work hard to keep Joinue running well, but we can’t promise it will be perfect. We don’t guarantee the Service will be error-free, always online, secure against every attack, or that it will meet every expectation. We may modify, suspend, or discontinue any part of the Service at any time.

Early features. Some features are marked as early, beta, or a preview. They are still being built, so they may have bugs, change without notice, or go away, and anything you put in them could be lost. Trying one is up to you.

Information, not advice. What you read on Joinue (event times, venue hours, age limits, whether somewhere serves alcohol, trail difficulty, distances, a weather forecast, a map, a route) is information gathered from users, from venues, and from outside providers. It can be wrong or out of date, and none of it is professional, legal, medical, safety, or financial advice. Check anything you are going to rely on with the venue, the host, or the land manager before you go.

Games and score tracking. The games and score trackers on Joinue are for entertainment. Scores, standings, brackets, and points are entered by the people playing and are not verified by us, so we can’t settle an argument about who won. They involve no money and no prize, they are not gambling, and you may not use them to run or settle a bet, a wager, or anything else played for money or value.

The service, and all content and features in it, are provided “as is” and “as available,” without warranty of any kind. To the fullest extent permitted by law, Joinue LLC disclaims all warranties, express, implied, and statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and quiet enjoyment, and any warranties arising from a course of dealing or usage of trade.

We make no warranty that the service will be uninterrupted, timely, secure, or error-free, that any defect will be corrected, or that any content, event listing, venue detail, recommendation, or user information on the service is accurate, complete, or reliable.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. In that case, any implied warranty is limited to the shortest period allowed by law.

To the fullest extent permitted by law, Joinue LLC and its owner, members, managers, personnel, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to these Terms or your use of the service, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability for all claims relating to these Terms or the service will not exceed the greater of (a) one hundred US dollars ($100) or (b) the total amount you paid us for the service in the twelve months before the event giving rise to the claim. A donation is a gift and not a payment for the service, so it does not count toward (b).

These limits apply to every theory of liability (contract, warranty, negligence, strict liability, statute, or otherwise), and they apply to claims arising from events, meetings, outdoor activities, injuries, property damage, lost data, service outages, and the acts or omissions of other users and third parties.

You use the Service at your own risk, especially when attending events or meeting people. These limits are an essential part of the agreement between us, and they apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You agree to indemnify, defend, and hold harmless Joinue LLC and its owner, members, and personnel from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) resulting from:

• Your content or activity on the app
• Your events, and your interactions with other people, on Joinue or in person
• The phone numbers and email addresses you give us, and the invitations and messages we send at your request
• Anything you contribute to the catalog, and any page you claim or manage
• Violations of these terms or of any law or third-party right

We may take over the defense of any matter subject to this section at your expense, and you agree to cooperate with us if we do. You won’t settle anything that imposes an obligation on us without our written consent.

This section requires most disputes to be resolved by individual, binding arbitration instead of in court, and it waives your right to a jury trial and to participate in a class action. You may opt out within 30 days, as described below.

Talk to us first. Before starting an arbitration or a lawsuit, you agree to email us at legal@joinue.com describing the dispute and what you want, and to try to resolve it informally for at least 30 days. Most problems can be sorted out this way, and we genuinely prefer it.

Agreement to arbitrate. If we can’t resolve it informally, you and Joinue LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be settled by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. Judgment on the award may be entered in any court with jurisdiction.

How it works. Arbitration is less formal than a lawsuit, uses a neutral arbitrator instead of a judge or jury, and allows more limited discovery. Unless you and the arbitrator agree otherwise, the arbitration will be conducted by written submissions, telephone, or video, or in person in the county where you live. The AAA rules govern how fees are allocated.

What is excluded. Either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive or other equitable relief in court to protect intellectual property or to stop unauthorized access to or misuse of the Service. Nothing here prevents you from reporting a matter to a government agency.

Class action and jury waiver. You and Joinue agree that any dispute will be brought only in an individual capacity. You waive your right to a jury trial and your right to participate in a class action, class-wide arbitration, private attorney general action, or any other consolidated or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any representative proceeding.

Coordinated claims. If 25 or more similar claims are filed against Joinue by or with the help of the same counsel, the claims will be arbitrated in sequential batches of no more than 25, with the parties cooperating in good faith on the batching so filing fees stay proportionate. Any limitations period is tolled for claims awaiting their batch.

How to opt out. You can decline this arbitration agreement. Email legal@joinue.com with your account email and the words “arbitration opt-out” within 30 days of first accepting these Terms. Opting out affects nothing else: your account and the rest of these Terms are unchanged, and we will not hold it against you.

If you are outside the United States. Nothing in this section takes away a right your local law gives you and does not let you give up. If the law where you live requires that a dispute with you be heard in your local courts, or refuses to enforce an agreement to arbitrate or a class action waiver against a consumer, that law wins over this section, and the rest of these Terms still applies.

Severability and survival. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court, and the rest of this section still applies to everything else. This section survives the end of your account and of these Terms.

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict of law principles.

For any dispute not subject to arbitration, you and Joinue agree to the exclusive jurisdiction and venue of the state and federal courts located in Pima County, Arizona, and each of us waives any objection to that venue.

If you live outside the United States, this section does not take away the protection of any mandatory law where you live. Where that law gives you a right you cannot give up, or requires that a dispute with you be governed by your local law or heard in your local courts, that law applies for that purpose instead of this section.

If you use the Joinue mobile app, the following applies in addition to everything above.

• These Terms are between you and Joinue LLC only, not with Apple Inc. or Google LLC. Joinue, not Apple or Google, is solely responsible for the app and its content.
• Apple and Google have no obligation to provide any maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app to you (which is zero). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Joinue, not Apple or Google, is responsible for addressing any claim relating to the app, including product liability claims, claims that the app fails to conform to a legal requirement, and claims arising under consumer protection or privacy law.
• Joinue, not Apple or Google, is responsible for investigating and resolving any third-party claim that the app infringes intellectual property rights.
• You confirm you are not located in a country subject to a US Government embargo or designated as terrorist-supporting, and that you are not on any US Government list of prohibited or restricted parties.
• You must comply with any applicable third-party terms of agreement when using the app, including your wireless data plan.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you.

We may update these Terms from time to time.

Continued use of the platform after changes means you accept the new terms.

For material changes we will give you notice in the app or by email, and where the change is significant we may ask you to accept it before you keep using Joinue. If you don’t agree to a change, stop using the Service and delete your account.

Survival. Sections 7 (Suspension, Termination, and Leaving), 8 (Events, Other Users, and Assumption of Risk), 9 (Payments, Donations, and Money Between Users), 10 (Privacy and Data Use), 11 (User Content License), 12 (Feedback), 13 (Copyright and DMCA), 15 (Disclaimers), 16 (Limitation of Liability), 17 (Indemnity), 18 (Dispute Resolution and Arbitration), 19 (Governing Law), 20 (Apple and Google App Stores) and 22 (General Terms) survive termination of your account or of these Terms.

Time limit for claims. Any claim relating to these Terms or the Service must be brought within one year after it arises, or it is permanently barred, unless the law where you live does not allow that limit. This does not shorten the 30-day informal resolution period in Section 18. The year runs from when the claim arose, and the time you spend trying to sort it out with us does not count against it.

Electronic communications. You agree that we may communicate with you electronically: in the app, by email, by push notification, and by text where you have opted in. Any notice, agreement, disclosure, or record we send you that way meets any legal requirement that it be in writing. You choose which notifications you receive in Settings, though we will still send the ones about your account, its security, and these Terms.

Assignment. You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms freely, including in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our assets.

Entire agreement. These Terms, together with our Privacy Policy and any additional terms you agree to for a specific feature, are the entire agreement between you and Joinue about the Service, and they replace any earlier agreement or understanding on the subject.

No waiver. If we don’t enforce a provision of these Terms right away, we haven’t given up the right to enforce it later.

Severability. If any provision of these Terms is found to be unenforceable or invalid by a court or arbitrator, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Force majeure. We are not liable for any failure or delay caused by something outside our reasonable control, including natural disasters, war, civil unrest, labor disputes, government action, network or power failures, and outages at the hosting, payment, or delivery providers we depend on.

Notices. We may send you notices by email to the address on your account, or in the app. You send us notices, including legal ones, at legal@joinue.com, or by mail to Joinue LLC, PO Box 40441, Tucson, AZ 85717, United States.

Relationship. These Terms don’t create a partnership, joint venture, employment, or agency relationship between you and Joinue. Section headings are for convenience only.

California users. Under California Civil Code section 1789.3, California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. Joinue is free to use, so there is no charge for the Service.

Questions or concerns about these terms?

Email us at legal@joinue.com, or write to us at:

Joinue LLC
PO Box 40441
Tucson, AZ 85717
United States